The 5-Star Airport rating recognises airports providing excellent facilities for customers combined with high quality airport staff service.
Airport Quality ranking covers front-line areas for departures, arrival and transfer, including airport facilities, customer service, security, immigration, shop outlets and food and beverage facilities.
The highest rating – five stars – has previously only been awarded to five other airports worldwide: Singapore, Seoul, Hong Kong, Tokyo-Haneda and Munich.
“Hamad International Airport was designed and built in the modern era, taking into account what passengers want most - convenience and service", says Qatar Airways CEO Akbar Al-Baker. "HIA more than exceeds passenger expectations by providing what passengers want in an environment that is beautiful, thoughtful and welcoming."
With just three years of operations, HIA has garnered world-class awards and recognition, including Skytrax Middle East’s Best Airport in 2015 and 2016, Skytrax Best Staff Service in the Middle East 2016 and previously Best Airport Award at the Future Travel Experience (FTE) Asia Awards in 2015.
© PaxEx.com | Abb.: HIA | Jan 10, 2017 15:49
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